What are your conditions of warranty?

We take immense pride in creating each item with utmost care & attention to detail, & we stand behind the quality of our craftsmanship.

Warranty Coverage:

Muff-Cuffs offers a 1-year warranty from the date of purchase.

1. This warranty covers any defects in materials and workmanship.

2. During the warranty period, Muff-Cuffs will repair or replace the piece at no additional cost to you, subjectto the terms and conditions outlined below.

Warranty Terms and Conditions:

1. To be eligible for warranty service, the original purchase receipt or proof of purchase must be presented.

2. This warranty does not cover damage resulting from misuse, accidents, improper handling, or normal wear and tear.

3. Any alterations, modifications, or repairs done by unauthorized persons or entities will void this warranty.

4. The warranty does not cover damage to gemstones or diamonds, as they are natural materials and may have inherent characteristics.

5. If the exact materials used in the original piece are no longer available, we will work with you to find a suitable replacement or offer store credit.

6. Shipping costs for warranty service will be the responsibility of the customer.

Claiming Warranty Service:

If you believe your piece is eligible for warranty service, please contact us to initiate the process. Our team will guide you through the necessary steps to assess the item and determine the appropriate course of action.

Please note that our warranty is in addition to any rights provided by consumer law in your jurisdiction and does not affect your statutory rights.