Everywhere! We ship globally.

For our Club Muff-Cuff members, all shipments within the UK and to the other EU27 member states, USA, and Australia are free of charge.

If you are not a Club Muff Cuff member, you can Sign-up here.

We ship using a selection of different logistics companies, including Royal Mail, DHL and FEDEX. You will find details of the courier entrusted to deliver your code by Edge jewellery in your shipment confirmation email. Some of our courier also offer you the ability to track your shipment.

Each piece of Muff-Cuffs jewellery arrives in beautiful, product packaging. But it is shipped to you in a discreet, non-branded, plain white package. When gifting a piece of Muff-Cuffs jewellery, you have two options: either remove the invoice from the outer package and gift the enigmatic white box, or remove the shipping packaging and gift the jewellery in the jewellery box. The choice is yours!

Yes, your items will be fully insured through our chosen logistics company, until you sign for the delivery of the item.

Our target is to get your Muff-Cuffs jewellery to you within 1 to 2 weeks. However, shipping might sometimes take a little longer due to customs or other formalities.

Once your order is shipped, we will send you a shipment confirmation email, which in most cases – depending on the logistics provider – includes a tracking number. Please keep in mind that the tracking service is provided by our logistics partner, and we don’t have any control over its accuracy and/or availability

Yes it can. However, if there is a different country involved, we might contact you to validate that everything is correct. This could result in a delay in delivery time.

Because each piece of Muff-Cuffs jewellery is made to limited order we’re afraid we can’t accept any returns. But we want to make sure your order is the beginning of a long-term relationship – so if for any other reason your piece of Muff-Cuffs jewellery fails to live up to your expectations, please email us and we’ll endeavour to find a solution together.

We currently support the following payment methods: – Paypal – Maestro – Visa (credit/debit) – MasterCard – American Express – Direct bank transfer (EUR, GBP, and USD only)

Please note that you will need to use the identification method required by your issuing bank for payment with Visa and MasterCard.